Q: Does Upward Tool Group sell directly to the public?

A: Upward Tool Group is a manufacturer and distributor of quality hand and cutting tools. We have developed our own Branded  products that are sold through authorized dealers. Our products are  available  through the dealer networks and as such we do not sell directly to the public.

Q: Who are your customers?

A: We sell to distributors in different segments that have direct contact to the trades and end users. We value our long standing personal and business relationships with our dealers

Q: What industry segments do serve?

A: Our Branded products are used in  construction, automotive manufacturing, HVAC, electrical and security installation, repair and maintenance segments.

Q: As contractor on a job site, how do order a specific product?

A:  If you found the product on our web site please forward the product information to your supplier.If you need assistance in product selection/sourcing please contact us.

Q: What if I am not a dealer and want a certain Upward Tool Group product?

A: Please contact Customer Support toll-free at 1- 800-668-1494 or info@Upward Tool Group.com, we will be more than happy to assist you in locating the nearest Upward Tool Group authorized dealer.

Q: How do I create an account to become a dealer?

A: For assistance in setting up an account, please contact our Customer Support Department toll-free at 1- 800-668-1494 or fillout the online form by clicking here

Q: Where does Upward Tool Group ship to?
A: Upward Tool Group ships globally.

Q: Can I Pick-up my order from Upward Tool Group?

A: You can pick-up your order from Upward Tool Group’s Ontario location Monday through Friday between 9:00am and 5:0pm.

Q: How can I check the status of my order?

A: If you wish to check the status of your order, please contact Customer Support toll-free at 1-800-668-1494 or email us at info@upwardtoolgroup.com

Q: My question is not listed here, who do I contact?

A: Please contact Customer Support toll-free at 1-800-668-1494 or info@Upward Tool Group.com.